How We Help Customers
Starting the Work Programme
Once you are referred onto the Work Programme by Jobcentre Plus, you will receive a phone call from Standguide, followed by a letter confirming the date, time and location of your first appointment.
At this appointment you will meet your Standguides Advisor who will find out more about you, tell you more about the programme, explain the support that is available and create a personal plan for you. Time will be taken at this initial meeting to discuss your barriers and to see how they are best overcome, whether it be health issues, lack of experience, anxiety or lack of motivation. Our professional staff will be their to guide you through the best way to tackle these areas. We develop an action plan with each customer, taking into consideration personal these barriers, previous work history and personal qualities.
We then put together a tailored support plan to help customers achieve their goals and progress into employment.
We offer a range of support programmes which include mentoring, CV building, motivation and confidence building workshops.
We provide employment and placement opportunities through a dedicated employer engagement team.
We provide in work support for both the customer and the employer.
Standguide can also provide you with the following personalised support, depending on your specific requirements
One-to-one support from an Employment Advisor
Advice on job-searching and interview skills
Calculations that show how much better off you can be in work
Vacancies that are exclusive to Standguide’s clients
Use of computers and phones to find and apply for jobs
Health and wellbeing support
Continued support when you’re in work
Our support doesn’t stop once you have found a job. Standguide’s In Work Support Team will stay in touch with you regularly for up to two years after you’ve started work. We can support you to:
Apply for in-work benefits
Deal with work-related issues
Find suitable childcare
Manage expenses and taxes
Develop your career
Find appropriate training
- 18-24 over 9 months unemployed.
- 25+ over 12 months unemployed.
- Must be referred through your JCP advisor.
Individual Employment Consultant
One to one support from a dedicated Employment Consultant who will help customers to identify and apply for job opportunities. Where necessary they will signpost customers to additional support to help overcome barriers.
Are You Interested In Self-employment?
The Work Programme isn’t just about helping you to find a job working for someone else. If you like the idea of being your own boss and becoming self-employed, we can help you set up your own business!customers, supporting them to overcome barriers, find sustainable employment, and make truly beneficial changes to their lives.
We work with over 2000 employers who place vacancies with us on a daily basis along with over 5000 customers who are actively looking for work. We not only help people find the right jobs – we have the facilities to continue to train and support them in the workplace by delivering training through our contracts and partnership networks, along with the added value of professional in-work support.
Where To Find Us
We deliver The Work Programme from 6 fully resourced and dedicated centres across Manchester and three sites in The Marches and one in Sheffield. For more information on how to find our offices, please click on one of the below offices for maps and contact details.
- Manchester Central
- Stretford (Trafford)
If you have any questions about any of the work we do please contact us on 0161 881 4826 or firstname.lastname@example.org.